UX Design on Enhancing Museum Experience

Tourly

Program and Role

California College of the Arts
Interaction Design | Experience - Digital Products
Role: Concept Development, Interaction Research, UI and UX Design

To help people have a better museum-visiting experience, this is an app to help everyone more smoothly complete the process of browsing the museum on topics of interest.

View Figma Prototype

Scenario with the touchpoint of poster: Notice--Mom Redd went to pick up her child from daycare and saw a poster on the wall, "Still wondering where to take your child this weekend to broaden their horizons?" with a QR code for more information.

Scenario with the touchpoint of poster: Notice--Mom Redd went to pick up her child from daycare and saw a poster on the wall, "Still wondering where to take your child this weekend to broaden their horizons?" with a QR code for more information.

Scenario with prototype: Onboarding--Redd scanned the QR code, downloaded the app, then she registered.

Scenario with prototype: Onboarding--Redd scanned the QR code, downloaded the app, then she registered.

Scenario with prototype: Homepage--On the homepage, based on the interests Redd just chose, she discovered a local museum hosting a dinosaur exhibition. After consulting her family, they planned a weekend visit.

Scenario with prototype: Homepage--On the homepage, based on the interests Redd just chose, she discovered a local museum hosting a dinosaur exhibition. After consulting her family, they planned a weekend visit.

Scenario with prototype: Buying ticket--The family—grandparents, parents, and two young children—used the app to buy tickets, choosing mobile options to avoid long lines.

Scenario with prototype: Buying ticket--The family—grandparents, parents, and two young children—used the app to buy tickets, choosing mobile options to avoid long lines.

Scenario with prototype: Ticket checking--Upon arrival, they quickly entered using their mobile QR code tickets at a self-service kiosk.

Scenario with prototype: Ticket checking--Upon arrival, they quickly entered using their mobile QR code tickets at a self-service kiosk.

Scenario with prototype: Exploring the museum with smart map--The smart map in the app efficiently guided them through the museum, ensuring they didn't get lost and adjusting their route away from crowded areas.

Scenario with prototype: Exploring the museum with smart map--The smart map in the app efficiently guided them through the museum, ensuring they didn't get lost and adjusting their route away from crowded areas.

Scenario with prototype: Finding resting area through Tourly--After a long tour, they are tired and want to find a place nearby to rest. The app displayed the café and gift shop locations and provided navigation. It also optimized their path to find

Scenario with prototype: Finding resting area through Tourly--After a long tour, they are tired and want to find a place nearby to rest. The app displayed the café and gift shop locations and provided navigation. It also optimized their path to find the nearest rest areas during busy times.

Scenario with prototype: Subscription of related channels--After the tour is finished, and they leaving the museum, the family subscribed to the museum in the app and save the recommend tour channels to receive better suggestions in order to continue

Scenario with prototype: Subscription of related channels--After the tour is finished, and they leaving the museum, the family subscribed to the museum in the app and save the recommend tour channels to receive better suggestions in order to continue receiving information and interest content.